Terms & Conditions

We take all reasonable care to ensure that all details, descriptions and prices of products appearing on our website are correct at the time when the relevant information was entered onto our system. We aim to keep our website as current as possible, but welcome enquiries at any time. Be assured that one of our team will be happy to assist with your query.

Conditions of Sale

TERMS/PAYMENT
Payment of goods supplied shall be received by the company in full on or prior to delivery. The Company may, at its sole discretion and after carrying out all appropriate credit checks in respect of the purchaser, afford credit terms to the purchaser. In these circumstances, payment must be received in accordance with the agreed credit terms set by the company. In circumstances where payment has not been received timeously, the company reserves the right, without notice, to suspend further deliveries until all arrears have been paid.

VAT
VAT is charged as per rate applicable at the time of invoice.

LATE PAYMENT
We reserve the right to charge interest on all payments not affected by the due date plus a late payment charge in line with the 'The Late Payment of Commercial Debts Acts 1998, 2002 & 2015'. We reserve the right to make a charge for any payment received which does not successfully clear through the banking system in the first instance. All legal and collection costs will be payable by the purchaser.

AVAILABILITY
All goods listed are offered subject to availability and prices are subject to change without notice. Whilst we will try to accommodate where we can there may be times occasionally that items may be out of stock, however, we will offer an alternative where possible.

WARRANTY
Any freezers purchased with James Rizza & Sons Ltd are the owners' responsibility. Warranty will be mentioned on relevant paperwork and it's the manufacturer's responsibility for repairs with the warranty. After the warranty is up it's the owners' responsibility to repair, not James Rizza & Sons Ltd. The goods listed are guaranteed to be, when delivered, of the nature, substance and quality therein described, and to comply with the Food and Drinks Act and all other statutory requirements and regulations relating to the sale of food and liquor. We cannot accept responsibility for defects caused to the pack or contents occasioned after delivery by unsatisfactory handling or storage in unsuitable conditions.

CLAIMS
All goods must be examined at the time of delivery and a clear signature must be given. Any losses or damage must be stated on the delivery invoice/document and packaging materials held for inspection. Unless the above conditions are observed we cannot consider any claims for breakages, shortages or non-delivery. Any claims regarding the condition of goods must be made within 24 hours of delivery. We expect to collect any goods in the manner they were signed for at the time of delivery. On items that are agreed on sale of return, all returned goods must be reported 24 hours after said event. Items must be in the original packaging not ripped or broken. Once agreed a collection date will be confirmed. Half cases/boxes will not be issued as returns.