CUSTOMER PORTAL
Log in to access your account and order online.
As a Rizza's trade customer you receive:
- Access to our full portfolio of products along with pricing and case sizing.
- Easy online ordering at a time convenient for you.
- Access to customer-only content including downloads for the safe handling of ice cream, pricing deals, brochures, freezer deals and much more.
Existing Customer Login
New Customer
FAQs
Please contact the office on 01466 792 847, or sales@rizza.co.uk, From contact we will send you a new customer introduction pack, which includes our price list and deal brochure.
It also gives details of our freezer deals and point of sale items on offer. For more information, please contact us on 01466 792 847
We are open Monday to Friday, 9am-5pm.
We also have two retail shops — one in Huntly and the other in Lossiemouth.
Rizza's Huntly is open 10am-8.30pm, Monday to Sunday.
Rizza's Lossiemouth is 10am-8pm, Monday to Sunday.
Please click here to see our current flavours and sizes.
Trade Customers prices are available via the Trade Customer log in above.
All our deliveries are direct — from St Andrews to John O'Groats, over to the west coast and Isle of Skye.
Anywhere outside of this radius may be delivered trusted third-party.
We are proud to say we don't have a minimum order! You can order whatever you require on the day we are in your area.
Working closely with our partners Bindi, we can offer a free menu service on products by Bindi
. Also using different sundries we also offer a free ice cream sundae menu service for those who use Rizza Ice Cream. Please contact us on 01466 792 847 for more information.
For long-term ice cream storage, below -18C is recommended.
If you are scooping the ice cream, we recommend -15C as it is easier to scoop. Many people run their freezers between minus 14C to 17C in these situations, depending on the size and temperature of the surroundings.
Luckily, it does not require much special attention. However, it is worth doing the following:
- Make sure the freezer is out of direct sunlight and condenser vents are unobstructed
- Condensation on glass sliding lids should be wiped off regularly to prevent ice build up
- Keep the lids and cover the tubs every night, as this prevents ice forming on the surface of the ice cream
- By taking at least two temperature readings, (one in the morning and the second last thing at night) you are prepared to act if there is an issue with freezing. This will avoid loss of stock.
For all Rizza's customers, we supply a safe handling of ice cream booklet to help assist in keeping your freezer tidy and clean. This can be downloaded in the Trade Customer login area.
Make sure you always shake excess water off the scoop; make sure that your freezer is cold enough and doesn’t fluctuate in temperature too much; and cover the half used tubs over night with lids.
With proper management, you will get 44 scoops from a 5 litre tub using a size 20 scoop.
For bulk products, please contact us for more information.
We have many freezer deals suitable for everyone's needs. Many of our deals offer free stock in exchange, only if you commit to buying our Ice Cream and sundries. Please contact us for more information.
We offer a very comprehensive range of POS for trade customers. Whether it's for ice cream or for long-life mix, we offer everything free of charge. Visit our Sundries page for more details.
For the past 10 years, James Rizza & Sons have attained an BRC A Grade pass with no non conformances due to excellent hard work put in by our Quality Control Team.
Due to the intense work to achieve this achievement, we pride ourselves on staying on top of changing legislation and hygiene standards.
For more information, or any other questions, please contact us on 01466 792 847